Frequently Asked Questions (FAQs) | Lunar Arc

Ordering & Payment

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and other secure payment methods at checkout.

Q: Can I modify or cancel my order after placing it?
A: We process orders quickly, so modifications or cancellations may not always be possible. If you need assistance, please contact us immediately at lunar.arc101@gmail.com.

Shipping & Delivery

Q: Do you offer international shipping?
A: Absolutely!

Q: How long does shipping take?
A: Orders typically process within 1-4 business days. Shipping times vary by location. Expedited options may be available at checkout.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can also check the status by logging into your account at www.lunar-arc.com.

Returns & Refunds

Q: What is your return policy?
A: We offer hassle-free returns within [30 days] of receiving your order. Items must be unused, in original packaging. To start a return, visit our Returns Page or contact lunar.arc101@gmail.com.

Q: How long does it take to process a refund?
A: Once we receive your return, refunds are processed within 3 business days to the original payment method.

Gift Cards & Discounts

Q: Does Lunar Arc offer gift cards?
A: Yes! You can purchase Lunar Arc gift cards in various denominations at www.lunar-arc.com.

Q: Can I use multiple discount codes on one order?
A: Only one discount code can be applied per order unless stated otherwise.

Product Information

Q: Are your tech products covered under warranty?
A: Yes, many of our tech products come with a manufacturer’s warranty. Check individual product pages for details.

Q: How do I get product support?
A: If you need help with a product, reach out to our support team at lunar.arc101@gmail.com.

Contact & Support

Q: How can I contact Lunar Arc?
A: You can reach us at lunar.arc101@gmail.com or through our Contact Us page.